![]() ![]() The corresponding configuration of the action step can be seen below. As the Post message as and Icon image URL input fields have not been configured, the message displays as being posted by the Workato app.īasic example of the post message action with attachment The following shows an example of how the different fields show up in Slack. # Example message with attachment Learn how to format Slack messages in this video tutorial ![]() By default, the message will be posted as the authenticated user. The Post message action can be used to post a message to a channel or a direct message to a Slack user. Setting up the Slack connection # Working with the Slack connector # Using the post message action This will require you to log in to Slack and authorize the permissions that Workato requests. # How to connect to Slack on WorkatoĪuthorize Workato to access your Slack organization via the OAuth 2.0 standard. Workato connects to both Slack for Teams (for single workspaces) and Slack Enterprise Grid (for multiple workspaces). The Slack connector uses the Slack Web API (opens new window) with the endpoint URLs. If you envision a virtual assistant for your team that can perform complex tasks like approval workflows involving several steps, displaying dynamic menus & interactive elements, go for Workbot.Ī functional comparison table for both the Slack connector and the Workbot for Slack connector can be found here. Dynamically-rendered menus, buttons, and blocks are also easily built using Workbot. Your bot's messages, modals, app home, Shortcuts, and slash commands can chain fluidly into one another, using Workbot commands. With Workbot, you can build rich, interactive chat flows by giving you complete control over interactive elements such as buttons, select menus, radio buttons, date pickers, checkboxes, and more. Workbot for Slack allows you to design complex chat interactions on any Slack surface (messages, modals, app homes) using Slack's block kit. For example, you can automate the creation, naming, purpose, and invitees of private Slack channels (typically between members from Customer Success and customers), triggered by a ticket escalation in Jira. ![]() Using the Slack connector, you can subscribe to workspace-level events and manage channels, groups, and more. If you're a Slack administrator (or part of an administrative team) that needs to automate workflows on a workspace-level, then the Slack connector is what you need. Workato supports both the Slack connector and the Workbot for Slack connector. # Slack connector VS Workbot for Slack connector Transform your team's conversations into automated tasks in those apps - all without leaving your Slack workspace. Workato allows you to connect Slack with the enterprise and productivity apps used across your organization. Slack (opens new window) is a team collaboration platform that consolidates your team's communication and resources. Connection to Slack is through OAuth 2.0, with functionalities like posting messages or using Slack buttons.The Slack connector uses the Slack Web API and works with both Slack for Teams and Slack Enterprise Grid.Workato supports both the Slack connector for workspace-level automation, and Workbot for Slack for complex chat interactions.The Slack connector integrates Slack with other apps, automating tasks within the Slack workspace. ![]()
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